Reviews
Quick response time, and friendly, knowledgeable service technicians and office personnel.
Butler has done an excellent job working with us as we had 2 units installed and when we've needed service they have been very responsive. One of the best decisions we made in building our house.
Been using WC Butler for many years and always satisfied with the quality work and price
WC Butler has taken care of our heating and cooling needs for over 10 years. They are efficient and professional looking out for their customers with quality care and expertise.
Josh showed up at our home the same day I called. We were having issues with our heating and heat pump. Josh was able to see that our thermostat was wired for a heat pump but there was no heat pump in the downstairs system, only the upper the floors had a heat pump.
Josh rewired our system and everything works fantastic.
The system that was wired wrong was due to me installing a new blue tooth thermostat with the understanding that it was a heat pump system. This is what happens when a west coaster becomes a east coaster and has never seen or heard of a heat pump. Josh was great and I now know who I will call with all my HVAC problems.
I have been using Butler for maintenance for many years. They responded to an after hour emergency with my oil furnace and I started a yearly maintenance plan with them for A/C and Oil furnace after that great experience.i recently had a new heat pump installed at my mothers home and plan to continue to use Butler for yearly maintenance at her home.
From the initial phone call to explain what is wrong to the end result my experience with Butler heating and air has always been top-notch. This last visit was no different. I woke up on Saturday morning to a cold house. I called Butler heating and air and got their answering service so I left a message thinking well it'll be Monday now five minutes later Melissa called me from her home. She was having all the calls forwarded to her house at 8 o'clock Monday morning. I had a repairman here and and he was very polite very respectful of my house My carpet, etc. I think Andy was his name. He was very nice and explained to me everything that was wrong and fixed it. I think the entire butler family is a wonderful family that treat people the way they would wanna be treated. I've known chet and Melissa my entire life and I truly feel like they treat me like family and for all of these reasons that's why I only use Butler heating and air.
Received prompt and very courteous service. Solved my problem with heat.
